Two Early Childhood Education Services in Your Community Essay Example for Free

Two Early Childhood Education Services in Your Community Essay Identify TWO early childhood education services in your community. Briefly explain their history and then compare and contrast their philosophies, educational goals and the strategies employed to achieve these goals. Kangaroo Kids education limited (KKEL) and Indian Montessori Foundation(IMF) are two organisations providing early childcare services in Mumbai, Maharashtra. W hile KKEL represents a more contemporary approach based on student-centric experiential learning processes, dynamic curriculum and stress-free environment that meet the ‘best practices’ and international standards of education (KangarooKids Education Ltd. [KKEL], n. d. ), the IMF, a long existing organization was setup with the vision of enabling children to reach their full potential through the principles of Montessori Education leading towards a more harmonious and peaceful world. (Indian Montessori Foundation. (IMF). n. d. ) The KKEL Vision as stated above, is to wholeheartedly serve children and make every learning moment a joyful, effective and meaningful one. Kangaroo Kids Education Ltd (KKEL) has brought about an alternate system of education which is a stark contrast to the widely prevalent ‘learn by rote’ methods of learning. The emphasis is on active learning and on providing a system that leads to the acquisition of both knowledge and skills. Today, KKEL supports 80 schools in India that are operating in 17 cities and has an international presence in Dubai and Maldives and is still growing rapidly. (KangarooKids Education Ltd. [KKEL], n. d. ) In contrast, the central principle in the Montessori Approach is that of using education as an aid to life. This approach comes from the fact that the principles of the Montessori Approach go hand in hand with the child’s own natural development stages. Montessori classrooms are referred to as prepared environments which provide children an atmosphere where they can choose the work they wish to pursue and allow them the freedom to develop at their own pace. In this work, the children are guided by a trained adult. The IMF aims to achieve the above goals by nurturing Montessori principles in schools, supporting AMI Montessori training, bringing together AMI Alumni, Promoting research and development of all aspects of Montessori Education and expanding the awareness of Montessori Principles in society. (Indian Montessori Foundation. [IMF]. n. d. ) The approaches of these organisations are perhaps most significantly different in terms of the philisophical underpinnings. W hile KKEL seems to derive from the experiential aspects largely contributing to the specific knowledge and skills the IMF instead relies on providing an understanding of universal principles of peace and harmony. Additionally their strategies seem starkly different, while IMF is focussed on engaging the community as a mode of sustaining, KKEl appears to be a promotion driven organisation. Finally and most crucially while their systems might seem quite different it would be fair to say that KKEL is perhaps an evolution of the IMF model, which while based on modern demands of cutting edge education solutions seems customised and contemporary but still aims to develop a child skills in manner broadly the same but specifically different. 1 BEd110C5: Introduction to Early Childhood Education – International 20110503 Namrata Sharma 2.

Charlotte Perkins Gilman and Feminism Essay -- Literacy Analysis

The adversity women endured in a patriarchal society during the nineteenth century gave birth to female feminism. Charlotte Perkins Gilman was one of the leading feminist during that time. Gilman strived for the oppressed women during the â€Å"Victorian Age†, she dedicated her life to social reform believing ever women should have equality. She opened the door for every day women to become involved and to be the masters of their own destiny. The subjugation Gilman faced in the nineteenth century as well as her own experience with postpartum depression greatly influenced her short story â€Å"The Yellow Wallpaper.† Gilman lived in a time of American history where women were subjugated against and using her own life experience, she wrote â€Å"The Yellow Wallpaper.† Gilman was born on July 3, 1860, during the American Civil War. After the war, America changed drastically and Gilman was at the forefront of that change. The Industrial Revolution soon took place after the war. The men who no longer fought on the battlefield began to integrate into the workforce. According to Carol Hymowitz who wrote A History of Women in America â€Å"The business of business took middle-class men away from their homes, leaving women alone in them. Women of the middle class were isolated from the world of men a commerce.† Women continued to do traditional work such as cooking, cleaning, making cloths and caring for children. Because the men earned money and the women did not, women’s work was not considered â€Å"real work† (History).This was the beginning of the inequality among sexe s. Gilman watched and observed the world around her as men portrayed women as nothing more than simple house-wives. Gilman was outraged by laws which made wives property of their husbands,... ... Works Cited Norton, Mary Beth. Major Problems in American Women’s History. Lexington, Massachusetts: D.C. Health, 1989. p202.Print> Hymowitz, Carol, and Michaele Weissman. A History of Women in America. New York: Bantam Books, 1978. p64. Print> Johnson, Greg. â€Å"The Yellow Wallpaper.† Short Stories for Students. Vol.1. p289. Print> Beck, Cheryl, and Jeanne Driscoll. Postpartum Mood and Anxiety Disorders. Saubury, Massachusetts: Jones and Bartlett Publishers, 2006. p83. Print> http://lion.chadwyck.com/searchFulltext.do?id=BIO003857&divLevel=0&queryId=../session/13 36535002_12933&trailId=1369532E38F&area=ref&forward=critref_ft. Chadwych, Healy. Literature Online. Criticism & Reference: Full Text.2001.May 2, 2012. http://www.mayoclinic.com/health/postpartum-depression/DS00546. Mayo Claim Staff. Postpartum Depression. June 3, 2010. May 2, 2012 Charlotte Perkins Gilman and Feminism Essay -- Literacy Analysis The adversity women endured in a patriarchal society during the nineteenth century gave birth to female feminism. Charlotte Perkins Gilman was one of the leading feminist during that time. Gilman strived for the oppressed women during the â€Å"Victorian Age†, she dedicated her life to social reform believing ever women should have equality. She opened the door for every day women to become involved and to be the masters of their own destiny. The subjugation Gilman faced in the nineteenth century as well as her own experience with postpartum depression greatly influenced her short story â€Å"The Yellow Wallpaper.† Gilman lived in a time of American history where women were subjugated against and using her own life experience, she wrote â€Å"The Yellow Wallpaper.† Gilman was born on July 3, 1860, during the American Civil War. After the war, America changed drastically and Gilman was at the forefront of that change. The Industrial Revolution soon took place after the war. The men who no longer fought on the battlefield began to integrate into the workforce. According to Carol Hymowitz who wrote A History of Women in America â€Å"The business of business took middle-class men away from their homes, leaving women alone in them. Women of the middle class were isolated from the world of men a commerce.† Women continued to do traditional work such as cooking, cleaning, making cloths and caring for children. Because the men earned money and the women did not, women’s work was not considered â€Å"real work† (History).This was the beginning of the inequality among sexe s. Gilman watched and observed the world around her as men portrayed women as nothing more than simple house-wives. Gilman was outraged by laws which made wives property of their husbands,... ... Works Cited Norton, Mary Beth. Major Problems in American Women’s History. Lexington, Massachusetts: D.C. Health, 1989. p202.Print> Hymowitz, Carol, and Michaele Weissman. A History of Women in America. New York: Bantam Books, 1978. p64. Print> Johnson, Greg. â€Å"The Yellow Wallpaper.† Short Stories for Students. Vol.1. p289. Print> Beck, Cheryl, and Jeanne Driscoll. Postpartum Mood and Anxiety Disorders. Saubury, Massachusetts: Jones and Bartlett Publishers, 2006. p83. Print> http://lion.chadwyck.com/searchFulltext.do?id=BIO003857&divLevel=0&queryId=../session/13 36535002_12933&trailId=1369532E38F&area=ref&forward=critref_ft. Chadwych, Healy. Literature Online. Criticism & Reference: Full Text.2001.May 2, 2012. http://www.mayoclinic.com/health/postpartum-depression/DS00546. Mayo Claim Staff. Postpartum Depression. June 3, 2010. May 2, 2012

Discuss the Operation Management Plays a Key Role in Online Shopping in China

Discuss the Operation Management Plays a Key Role in Online Shopping in China -Using Zhuodang Book Store to analyze Introduction: In China, the network informatization is rapid developing. The electronic business has become the most efficient commodity tool. Online shopping gradually becomes one of people’s consumption behaviors and e-business is a simple, quick and low-cost electronic communication mode. Consumers can through lots of methods to business activities. Such as telephone, e-mail, fax and chat software. This article will explore China online store operational management and using the delivery channels and process of Zhuodang Book Store as an example. The information and communication technique is widely applied in their operation process. This article will evaluate the effect and function of the information and communication technique that using in the delivery channels and prove online store is evolvable. I was a consumer of Zhuodang Book Store and I got an interview with the storekeeper to learn about some management flow and the process of delivery through chat software. Main bodies: The e-business has become a very important and efficient marketing method in nowadays society. The communication technology is widely applied to the e-business process and operation. ZhuoDang Book Store is a new online book store which has a sound momentum of development and many chances of improvement. However, there are some problems in their delivery process. In this article, the operations process of delivery channel will be researched and some suggestion and evaluation will be given for ZhuoDang Book Store. Introduction of TaoBao. om and the interview record will be presented in the appendix. The online storekeeper need not spend too much energy and earn money. The operations from pay to give the feedback are the delivery process. Through interview I have drawn a flow pictures about his online book store operations. From this flowchart, the storekeeper just carries on three main sections, bargaining, purchase e–books and sent book to express company, respecti vely. The storekeeper just needs to communicate with consumers. Answering their questions and promotion goods are storekeepers mainly task. After consumers paid goods, the storekeeper will receive an order, and then they will according to this order to store from source goods department and sent books to express company. (The source goods department and express company have business relations with online book store. ) Zhuodang Book Store has no stock problem, because it receives first and the purchase according to these orders, they need not to stock books. So they do not worry the stock problem which may cause the waste of resources. That lots of reduce storekeepers work load and reduce the investment. Consumers can get more benefit flexible service. â€Å"Customer – processing technology is being used to give an acceptable level of service while significantly reducing costs to the operation. †(Slack et al. 2007:234). There are essentially two types of customer – processing technology showed by Slack et al. â€Å"those that you interact with yourself and those that are operated by an intermediary. † ZhuoDang Book Store is the latter. When the customer wants to buy books, they will ask the store if they have the book and the content. Generally both customers and storekeeper use the Aliwangwang which is the telecom software that the website self-developed. Besides that, the customer can communicate with storekeeper by mail. If the storekeeper is not online, the customers can text messages to them. After dispatch the goods, the customer can contact with them to ask the process. When the customer receipts the goods, they can go to the store page to evaluate the service and give the feedback to storekeeper. One of the biggest advantages is that the storekeeper can get the feedback from customers timely. Zhuodang Book Store uses the Taobao. com system, which include research goods and feedback. After the customer paid, the storekeeper will receipt the system prompt, and then he will collect these orders. The information about customers demand and address will be checked carefully. After they send books to express company they will use the website communication system to tell customers that their goods have be delivered. Customers also use the goods query system on the website to inquiry the delivery advances. When customers get books, they can to the store page and give their assessment (good, fair and bad). Consumers also can leave massages at the online book store. The system calculate a percentage about goods quality, service attitude and delivery speed. They are called creditworthiness, which is very important influence the next customers’ selection preference. Delivery process quality plays a key role in Zhuodang Book Store. If the customers buy several books they can bargain with storekeeper or the storekeeper gives a discount for regular customers or one-time quantity buyer. But physical store sell at expressly marked price, consumers cannot bargain although sometimes the physical store has some 70% off. General opinion, the online shop price is cheaper than physical store and the profit is higher than physical store. Although the books delivered by the delivery company and saving lots of time and money, from customers ordered, the book will be send on 2-5 work days. However, buying in physical store, consumers can immediately obtain goods. In modern business, Just-in-time is a very important element. JIT aims to meet demand instantaneously, with perfect quality and no waste. †(Slack et al. 2007: 466) When the storekeeper of Zhuodang Book Store gets orders, they will ask the source books department to deliver goods as soon as possible. The customer can accord others’ assignment and the creditworthiness to select the online book store in order to assurance goods quality. People decided to shop online, that means they want to reducing the cost or they have no time to go to physical store to shop. So they are willing waiting for books a few days, which is with normal delivery days. Sometimes the storekeeper will assume delivery problems, which are not their area of responsibility. Although the storekeeper announces their delivery process of goods is accurate, other section may have problem. For example the express company may damage, loss and confuse the goods. Customers always find the storekeeper to compensate their losses in spite of that is not their duty. But this problem incidence is too low, if the storekeeper gives a good service, which can get customers satisfaction instead of affect the store creditworthiness. Finding the storekeeper is the easiest and the most direct ways for a consumer, although they know that the cause of the problem comes not from storekeepers. As an online book store, it can be promoted by internal methods and external communication. There are five performance objectives, quality, speed, dependability, flexibility and cost, respectively. Picture1 shows these five performance objectives have both external and internal effects. Picture1. Performance objectives have both external and internal effects. (Source, Slack et al. 2007:52) Focus on internal promotion methods, dividing labors, building a new system, selecting a lower cost but higher quality and speed delivery company can make performance objectives to improve. Dividing labors into different sections can improve the work efficiency and reduce delivery time. For example there should be one person to communicate with customers and another one person purchase books and delivery them. Work in cooperation with a due division of labour is one of the best ways to enhance efficiency. Building a complete sales system just like specialty shops can enhance the delivery speed. Some intermediate links can be cut. For example, the store can store up some popular books, when customers need it, the store can deliver these books as quickly as possible. Choosing a right delivery company is also important. From the above statements we can clearly see that delivery speed is one of the biggest disadvantages for an online shop. However the quality of delivery also should be observed. Selecting a lost cost but high quality and speed delivery company can obtain a big benefit. The advantages of online shopping are convenience and cheap, but delivery time is very weakness. So improving the delivery section can attract more customers. Focus on external communication improvement, contacting with customers can enhance the flexibility. When the customer asks the product condition the storekeeper should give them description. Using the communication software to contact with customers is an essential process. Through the Aliwangwang they can communicate with customers seasonable. That is a official software and it can record the chat log that can supply the evidence if there is any issue. Besides that, the telephone, e-mail and other methods can also improve the communication between the storekeeper and customers. The store should allow the customer discuss the delivery time, no matter how much money they would pay that is a good chance to improve the flexibility. Contacting with suppliers is very important. Although storekeeper buying books after customers order, they also need a good relationship with supplier in order to get high quality and low price goods. If a good relationship have been established the suppliers will give storekeepers a more or less discount and preference. In fact, most of problems occur on the delivery process of the express company. Some goods may be damaged or lost during the delivery process. Therefore, supervise and remind the express company is necessary. Once the store builds a good relationship with express company, the freight cost can be reduced. Furthermore, the storekeeper want to pay the delivery charge to the head office of the express company thus can save some time and money. Picture2 shows using the Polar diagram to compare promotion change. Picture2. Change of improvement for online store. (Red line- before; Blue line: after) Conclusion: ZhuoDang Book Store is an online-shop that sales books to general customers. The delivery process is an important section in all online stores. The store using the internet resource expands their business that is fully utilizing the information and communication technology. The delivery process is not very complicated: receive orders—collects orders—purchase books—send books to express company. Compare with the physical shop, the price of books is cheaper and can be discussed is a strength. The timely communication and feedback system also is the advantage of their delivery system. Enhancing the delivery speed and quality can bring more profit and customers. Online store have a good development potential, it should choose an applicable method to grow. In present Chinese online C2C business, the shop likes ZhuoDang Store have many chances to develop. Reference: ?Introduction of Taobao. com (2010). [online]. http://www. taobao. com/about/intro. php [Date accessed 2003-2011] ?ShenXie ShuMa (2009). Anti-fraud Guide—for shopkeeper. [online]. http://bangpai. taobao. com/group/thread/58509-578637. htm[Date accessed 03. 08. 2009] ?Slack, N et al. (2007) OPERATION MANAGEMENT. 5th ed. Prentice Hall

Essay on Escalation of Violence - 1812 Words

The dramatic escalation of violence committed by and against people is shocking (Eron et al., 1994). Although according to Federal Bureau of Investigation, the murder rate in the year 2009 dropped almost 7.2 percent in comparison of the murder rate of 2008. Similarly crime rate of crimes like rape and assault had been decreased up to 4.2 percent each and crime rates of robbery and burglary fell by 1.7 percent and 4.2 percent respectively (Federal Bureau of Investigation, 2009) but still the violence among the youth has increased sharply. There is no simple explanation for the presence of aggression, nor is there any obvious, easy way to reduce it. The fundamental basis of violence is absolutely clear: the human capacity for aggression.†¦show more content†¦Such cues can have very strong affects, increasing aggression among people who are in a neutral mood as well as among those who have been angered by provocation. Is Violence Learned? Violent behavior is strongly affected by learning. Rewards obtained by aggression today increase its use tomorrow. Such rewards come in two flavors: †¢ Positive Reinforcement: when desired outcome are obtained †¢ Negative Reinforcement: when undesirable outcomes are prevented or stopped Based on this approach Albert Bandura presented psychological social learning theory. It emphasizes that we learn from the example of others as well as from direct experience with rewards and punishments. Models influence the prosocial, helpful behavior. They also affect antisocial, aggressive behavior. Research has amply demonstrated that a wide range of aggressive models can elicit a wide range of aggressive imitation. The impact of adult R-rated, sexually violent material on sexually related attitudes and beliefs was investigated in a field study that arranged for 115 college students to attend movies at campus theatres (Malamuth and Check, 1981). 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Essay on Marketing - 863 Words

Marketing Applications #1 Which environmental forces sociocultural, economic, political, legal, regulatory social ethical, competitive, or technical, might a marketer need to consider when marketing the following products in the international marketplace and why? †¢ Barbie Dolls †¢ Beer †¢ Financial Services †¢ Televisions International Marketing involves developing and performing marketing activities across national boundaries. Marketing is the process of creating, distributing, promoting, and pricing goods, services and ideas to facilitate satisfying exchange relationships with customers and to develop and maintain favorable relationships with stakeholders in a dynamic environment. 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The Kite Runner By Marjane Satrapi - 1110 Words

Women in a patriarchal society are oppressed into subordination. Even as global societies grow more progressive, there are still parts of the world where women are stripped of their basic human rights, forcing women to fight for equality. Marjane Satrapi, author of Persepolis, depicts the political turmoil in Iran by including the degrading rights of women. In places where Islamic extremism exists, the strict fundamentalism affect the rights and societal views of women (Bobic et al., 4-8). Khaled Hosseini, author of The Kite Runner, tells the story of a Pashtun boy and the consequences of extremism in Afghanistan, such as racism and sexism. Both Hosseini and Satrapi use the historical backdrop of their work to develop the theme of feminism. Both novels include women developing their own personal views of feminism within their patriarchal society. In Persepolis, by Marjane Satrapi, the protagonist is influenced by the women around her; they help shape her beliefs and individuality as a woman in Iran. When Islamic extremists begin imposing their strict interpretation of the Qur’an to the civilians, the newly implemented Islamic law forces women to dress in traditional attire. In Iran, Marjane Satrapi states that it is â€Å"obligatory to wear the veil at school† (3). Satrapi reveals the submission of women in a male-dominated society, where wearing a veil signifies modesty and piety in the Islamic culture. To Satrapi and other feminists, it is considered dehumanizing, and thoseShow MoreRelatedPersepolis : A Modern Context Of Iranian Life969 Words   |  4 Pagestheir significant focus on family. In Iran, family formed the foundation of Muslim society (Dhami). This focus on family was evident in Persepolis in that the grandmother lived with the family and her words of wisdom influenced Marjane constantly throughout the story. Marjane returned to the oppressiveness of the Regime not because she missed her home, but because she missed the support her family provided her. When she divorced with Reza, her family was fully supporting her decision. Even when thisRead MoreQuote Essay950 Words   |  4 Pages Leslie Igbo Summer Reading Assignment PERSEPOLIS By: Marjane Satrapi Chosen Quote.. â€Å"I really didn’t know what to think about the veil. Deep down I was very religious but as a family we were very modern and Avant-Garde.† Respond and Analyze.. This quote stands out, because it focuses on the character and her personality, which is a young girl who is very passionate about her Read MoreLiterary Criticism : The Free Encyclopedia 7351 Words   |  30 Pagesby Peter Ackroyd (1992)[39] The Gods Laugh on Mondays, by Reza Khoshnazar (1995) About a Boy, by Nick Hornby (1998) The Perks of Being a Wallflower, by Stephen Chbosky (1999)[40] Persepolis, by Marjane Satrapi (2000)[41] 21st century[edit] The Secret Life of Bees, by Sue Monk Kidd (2002)[42] The Kite Runner, by Khaled Hosseini (2003)[43] The Fortress of Solitude, by Jonathan Lethem (2003) [44] Never Let Me Go, by Kazuo Ishiguro (2005)[30] Looking for Alaska, by John Green (2005) Indecision, by Benjamin

Effective Communication in Health Care Relationships

Question: Describe about emotional intelligence? Answer: Emotion is a combination of some complicated state of mind which has great influence on physical as well as mental alteration followed by influencing human behavior. Here the discussion will be going through the intelligence related to emotion mainly which is explained as the understanding the mindset, and as well as emotion also (Fiori and Antonakis, 2012, p. 238). Characterization of this concept is associated with capacity of someone being set as another personality of shadow. It is very significant communication technique in modern day health care system for far more intense diagnosing and management of the diseases. It is also effective in grooming and counseling of the patient and to give the patient a mental support. Estimating of quotient relating to emotional intelligence is appropriately conducted by this unique method of communication concerning medical view. Intelligence related to emotion is conceptualized as the one of latest focusing theory for research which covers th e wider area of comprehension as well as psychological base (Hildebrandt, Sommer, Schacht, and Wilhelm, 2015, p. 53). Quotient associated with emotional intelligence is abbreviated by EQ. There are various unique qualities are composedly characterized in emotional intelligence. These are the capacity of understanding the other feelings, decent listening to the overall voice of the concerning person, maintaining the compulsion, optimum of mindset , decrees the annoyance and overall keeping the positive vibration of hope and holding the empathy. It is the responsibility of emotional intelligence that separating the spontaneous feelings of mind from thinking. Obviously a particular or predesigned number or structure is absent for analyzing the other view of mind but this theory of deep understanding is fundamentally characterized in five factors (Martin, Fabes, and Fabes, 2006). Realization of self-feeling: Identification of thought is provoking self assessment, which followed by recognizing the moment relating to the very core emotional factor. After the various clinical study it is suggested by the researchers that capacity of comprehend the self-thought and decision and appreciations are the main factor for this theory (Murphy, 2006). Maintain the emotion: To prevent the fast ration and as well as depression, manipulate and maintaining of emotion is one of the appropriate option especially in the case who are suffer from some critical disease for long time or who are disable form their born (Murphy, 2006). Self-assurance: One of the main reason of emotion maintain is for the focusing on self-assurance which is responsible for the fulfillment of some fundamental or daily basis requirement or on various matter related to socio-personal view as well as proper response to ever-changing environment (Martin, Fabes, and Fabes,2006). Identification of emotion relating other persons view: For the explanation of this point a word is certainly came in to the discussion that is Empathy, which may be indicating the capacity of a person to intense understanding of other mind state, their emotion specially for the patient associated with some physiological disability or disorder. As in the health care system patient is fundamental base and diagnosing of diseases is primary requisite this factor make better way of management and treatment for affected people. For this factor patient can express his or her opinion are condition in more relax way which is significant beneficial for physician or nurses (Speert, 2007). Managing relation: Relationship creation relating to interpersonal view is one of key elements of this modern theory of communication. Handling the emotion and if necessary proper alteration of particulars mindset in order to their well-being is the primary stage of this approach. These factors are responsible for interpersonal development of patient as well as their counseling (Tipton, 2014). This theory of modern effective communication specially designed for management of physiologically abnormal person can be acknowledged and it is very important for social perspective to learn this technique from childhood in order to maintaining the balance between self-emotion and positive or negative environment. So in the syllabus or in the structure of education of school or colleges or various carriers oriented courses should include this theory of understanding (Fiori, and Antonakis, 2012, p. 250). For incorporating the theory into the students or young people team-work plays a great role for proper listening and understanding of others voice. Some person is sometime experiencing various troubles relating to team-work and compromising to others. So in order to deliver consistent optimistic relation management the process should go excluding the various negative factors and that person associated with such problem. After above discussion it is acknowledge that intelligence related to emotion is not only the modern effective communication media but also the outstanding technique of relation management which is stand upon the others experience, greatly influence and a strong future scope in health care system. References Fiori, M. and Antonakis, J. 2012, Selective attention to emotional stimuli: What IQ and openness do, and emotional intelligence does not, Intelligence, 40(3), pp.245-254. Hildebrandt, A., Sommer, W., Schacht, A. and Wilhelm, O. 2015, Perceiving and remembering emotional facial expressions A basic facet of emotional intelligence, Intelligence, 50, pp.52-67. Martin, C., Fabes, R. and Fabes, R. 2006, Discovering child development. Boston: Pearson/Allyn and Bacon, London. Murphy, K. 2006, A critique of emotional intelligence. Mahwah, N.J.: Lawrence Erlbaum Associates, Publishers. Speert, D. 2007, Emotional intelligence. Allen Brain Atlas, London. Tipton, D. 2014, Professionalism, work, and clinical responsibility in pharmacy, Burlington, MA: Jones Bartlett Learning.